![]() I am running windows 10 on HP pavilion laptop. I have trued using wireless only to connect - no effect I have tried using just USB to connect - no effect I have even tried system restore in desperation but that didnt change anything either. I have checked windows udates and they are all up to date I have checked print spooler and its running ok. Now I seem to be worse off than I was before. Reinstalled software as suggested but it has stalled on "checking network envirionment" so reinstal has not completed properly i guess. Print and scan identified a problem with the S/W that "cannot be fixed without uninstalling and reinstalling" the software. Print and scan doctor also identies printer OK but cannot produce a test print, although it did produce an INTERNAL test page. Install wizard produced a test scan but not a test print. ![]() How To Connect a USB HP Printer Using a Full Feature. Automatically Updating HP Software and Drivers with the HP Support Assistant. This is HP’s official website to download the correct drivers free of cost for Windows and Mac. Printer install wizard confirmed current full HP S/W and drivers installed. Download the latest drivers, firmware, and software for your HP Photosmart 5520 e-All-in-One Printer series. Trouble shooting in devices and printers did not fix it. I was away for a couple of weeks and when I returned my HP 5520 would not print.
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